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Managing and Editing Accounts

< 1 min read

As a Super Admin, you can manage and edit existing accounts through the following steps:

  • Log in as Super Admin
    Use your Super Admin credentials to log in to the Omni Channel platform.
  • Access the Super Admin Console:

Navigate to the top-right corner of the window then click on the Profile Dropdown and select the Super Admin Console button from the menu.

Edit Account Information
To edit an existing account:

  • Click the Edit button next to the account you want to modify.
  • In the edit window, you can change account details such as name and language.

Activate or Deactivate Accounts

  • You can activate or deactivate the account from the edit window by toggling the status option.

Add or Delete Features

  • From the same window, you can add new features to the account or remove existing ones as necessary.

Destroy the Account

  • If you need to delete the account permanently, you can select the Destroy Account button.
  • Confirm the action to fully remove the account and all associated data.

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