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Creating a New Account

< 1 min read

As a Super Admin, you can create new accounts by following these steps:

  • Log in as Super Admin
    Use your Super Admin credentials to log in to the Omni Channel platform.
  • Access the Super Admin Console:

Navigate to the top-right corner of the window. then click on the Profile Dropdown and then select the Super Admin Console button from the menu.

  • Create a New Account:

Once in the Super Admin Console, locate the Accounts section in the left Sidebar and then Click on the New Account button.

  • Fill out the required details, such as account name, language and select the features you want to add to the account. After that click on Create New Account Button.
  • Assign the appropriate permissions based on the role (Agent or Administrator) and click on Create Account User

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