---
title: Integrating Omni Channel with Your Website
description: "To integrate Omni Channel with your website, follow these steps: **Log in to Your Account** - Navigate to the top-right corner and click on your **Account Photo**. - In the dropdown menu, click on **Switch Account**. ![](https://netronsolutions.com/wp-content/uploads/2024/11/inbox-1-1024x805.png) - Select the…"
url: "https://netronsolutions.com/docs/integrating-omni-channel-with-your-website/"
updated: "2024-11-28"
category: Getting Started
---

# Integrating Omni Channel with Your Website

To integrate Omni Channel with your website, follow these steps:

**Log in to Your Account**

- Navigate to the top-right corner and click on your **Account Photo**.
- In the dropdown menu, click on **Switch Account**.

![](https://netronsolutions.com/wp-content/uploads/2024/11/inbox-1-1024x805.png)

- Select the account you have created.

![](https://netronsolutions.com/wp-content/uploads/2024/11/inbox-2-1024x540.png)

- [If you haven't created an account yet, click on **Click Here** to see how to create one.](https://netronsolutions.com/docs/creating-a-new-account/)

**Access Settings**

- After selecting your account, go to the **Settings** section in the navigation bar at the top.

![](https://netronsolutions.com/wp-content/uploads/2024/11/inbox-3.png)

- In the sidebar, click on **Inboxes**.

![](https://netronsolutions.com/wp-content/uploads/2024/11/inbox-4.png)

**Start the Integration**

- To start the integration, click the **Add Inbox** button.

![](https://netronsolutions.com/wp-content/uploads/2024/11/هىلاخء-5-1024x494.png)

- From the options, select **Website** as the inbox type.

![](https://netronsolutions.com/wp-content/uploads/2024/11/inbox-5-1024x419.png)

**Configure Website Information**

- Fill out the necessary information:
  - **Name of the Website**: Provide the name of the website.
  - **Domain**: Enter the domain of the website.
  - **Color**: Choose a color that matches your branding.
  - **Welcome Heading**: Add a greeting message for visitors.
  - **Welcome Tagline**: Enter a short description or tagline.
  - **Enable Channel Greeting**: If you want to display a greeting on the channel, toggle this option.

![](https://netronsolutions.com/wp-content/uploads/2024/11/inbox-6-1024x502.png)

**Add Agents to the Inbox**

- Add agents to your inbox by selecting the **Add Agents** button.
- Choose the agents you want to assign.
- You can edit or add agents later, but be sure to add at least one agent (preferably your account).

![](https://netronsolutions.com/wp-content/uploads/2024/11/inbox-7-1024x434.png)

**Generate and Copy the Script**

- Once you have filled in the necessary details, a script will be generated.
- Copy this script and place it in the **header** section of your website.

![](https://netronsolutions.com/wp-content/uploads/2024/11/inbix-8-1024x587.png)

**Verify the Integration**

- After adding the script, click on the **Take Me There** button.

![](https://netronsolutions.com/wp-content/uploads/2024/11/inbox-9-1024x600.png)

- You will be redirected to the website where the Omni Channel is now integrated and live.

![](https://netronsolutions.com/wp-content/uploads/2024/11/inbox-10-1024x440.png)

![](https://netronsolutions.com/wp-content/uploads/2024/11/inox-11.png)

![](https://netronsolutions.com/wp-content/uploads/2024/11/inbox-12.png)

- The Omni Channel system will also be updated with the new website integration.

![](https://netronsolutions.com/wp-content/uploads/2024/11/inbox-13-1024x488.png)